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WE Family Offices, LLC is committed to protecting the confidentiality of our clients’ personal financial information. However, because of the unique nature of the Internet, we believe it will be helpful to have an overview of how this commitment is applied when we collect, use and protect your personal information when you visit us online.

The types of information we collect and how it is used

When you visit our web site we may collect navigational information such as pages visited and average time spent on a particular page. This is done to help us analyze our site design and enhance your user experience. We may also collect technical information concerning your computer browser type, IP address, or the presence of any software necessary to view our site such as Macromedia© Flash©. This information may be used to alert you of any possible software compatibility issues. (Macromedia© and Flash© are registered trademarks of Macromedia, Inc. in the United States and/or other countries.)

We also collect personal information provided by you or your representative on applications, forms, and e-mails. We use this information for many purposes including processing transactions in your account, responding to product applications and questions, and to fulfill regulatory requirements. The information we collect is used to deliver the services you have requested. We maintain strict policies to protect against the unauthorized disclosure or use of customer information and maintain extensive safeguards to prevent unauthorized access.

Here is more detailed information about your online relationship with us that you may find useful.

Cookies

  • What are Cookies? – A cookie is a piece of information that our web server stores on your computer’s hard drive and retrieves later. A cookie does not allow our web site to access your computer’s files or any information you may have stored on your computer.
  • How do we use Cookies? – To simplify your online experience, we use cookies to facilitate your ability to navigate through the site and to reduce the amount of information you have to re-enter. For example, we store information like your zip code in a session cookie (one that expires after you leave the site) to be able to present you with the products and services that are available in your area. We also use session cookies to allow you to use financial calculators without the need to constantly re-enter data as you consider your financial options. In other instances, we store information about selections you have made – for example, that you have already taken an online survey or poll – so we know not to present you with that request again the next time you visit the site. We also use cookies to track visitor activity to allow us to determine new ways to enhance your online experience. For more information about cookies you may want to visit http://www.webopedia.com/TERM/c/cookie.html.
  • We do not use cookies to collect or track personal information, or record information that will enable anyone to contact you via telephone, e-mail, or regular mail.
  • Do you have to accept Cookies? – No. Most browsers provide you with the ability to make a selection that will cause your browser to restrict or completely reject cookies. However, we recommend against making such a selection, since disabling cookies on our web sites may impact your ability to use some of the basic features of our sites.

Security

One of the most important priorities in providing you with integrated wealth management services is the security of your personal financial information. When you send personal information to us over the Internet, our security standards guard it in several ways. For certain communications, we use secure transmissions to encrypt or password protect information, which helps protect it from interception by a third party. The use of firewalls, pass codes and other safety features we’ve installed also help ensure that the information you provide us remains safe and secure.

Security is a crucial issue we face in making online services available to our customers. Using industry standard security techniques ensures that your personal financial information remains confidential. We use security technologies such as: your personal user identification and password, encryption and firewalls. The combination of your user identification and password enables you to be uniquely identified to our online application. It is your responsibility to keep your password secure. You will also need to use a secure browser. Certain browsers have the ability to communicate securely by encrypting the information as it passes across the Internet. This method of communication is called Secure Socket Layer (SSL). Additionally, your information passes through a “firewall” which is a computer specifically designed to keep out unauthorized users.

Your Internet Browser

To verify that your online session is secure, as you browse through the resources available on the Internet, you’ll notice that your browser’s status bar changes with the Web page you have loaded. You can check your browser for a security icon. For example, Microsoft displays the icon in the lower right corner of the browser window. You should see a padlock graphic either locked or unlocked.

You can also check the Internet page’s security information to ensure that the certificate for the site you are visiting is authentic and valid.

Third Party Links

We may provide you with access to information, products or services offered on non-affiliated websites through the use of hyperlinks that automatically move you from our website to a third party site. However, we cannot guarantee how these third parties use cookies, and make no representations or warranties regarding third party sites or the companies maintaining them. If you choose to access third party websites through links on our pages, we encourage you to review the privacy and security policies on those sites before you provide them with any personal financial information.